Privacy Policy

Last updated: 09/23/2026

This Privacy Policy explains how Sara Nory, operating Guided You ("we," "us," "our"), based in Ibiza, Spain, collects, uses, and protects your personal information when you visit guidedyou.com or use our Services (memberships, courses, workshops, retreats, and consultation calls).

We are committed to handling your data in line with the EU General Data Protection Regulation (GDPR).

1. What information we collect

Depending on how you interact with us, we may collect:

  • Contact information: name, email address, phone number (e.g. when you sign up for our newsletter, book a class, or contact us)

  • Payment information: processed securely through our payment providers (Stripe and/or PayPal). We do not store your full card details ourselves.

  • Account and booking information: membership status, courses purchased, class attendance

  • Health information you choose to share: if you tell us about injuries, pregnancy, or medical conditions relevant to your practice, we only use this to support you safely in class and do not share it further

  • Website usage data: collected automatically via cookies and analytics tools (see Section 5)

2. How we use your information

We use your information to:

  • Provide and manage the Services you've booked or subscribed to

  • Process payments

  • Send you class reminders, recaps, and updates related to your membership or course

  • Send newsletter content, only if you've opted in

  • Respond to your questions and requests

  • Improve our website and offerings

We do not sell your personal information to third parties.

3. Legal basis for processing (GDPR)

We process your data on the following grounds:

  • Contract: to deliver a service you've purchased (e.g. a membership or course)

  • Consent: for newsletter sign-ups and any optional marketing communication, which you can withdraw at any time

  • Legitimate interest: to run and improve our business, respond to inquiries, and keep our records

  • Legal obligation: where we're required to retain certain records, such as for tax purposes

4. Who we share your information with

We share information only where necessary, with:

  • Payment processors (Stripe, PayPal), to process transactions

  • Squarespace, our website and hosting provider

  • Email or scheduling tools, if we use one for newsletters, bookings, or reminders (e.g. [Mailchimp, Calendly, or whatever you use])

We do not share your information with third parties for their own marketing purposes.

5. Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings. [If you use Squarespace Analytics or Google Analytics, mention it here specifically.]

6. How long we keep your information

We retain your information for as long as necessary to provide the Services, comply with legal obligations (such as tax records), and resolve disputes. If you'd like your data deleted sooner, contact us and we'll do so unless we're legally required to keep it.

7. Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g. unsubscribe from the newsletter)

  • Data portability, where applicable

  • Lodge a complaint with the Spanish data protection authority (AEPD) if you believe your data has been mishandled

To exercise any of these rights, contact us at hello@guidedyou.com.

8. Data security

We take reasonable steps to protect your information, including relying on secure, reputable third-party providers (Squarespace, Stripe, PayPal) for hosting and payments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our Services are not directed at children, and we do not knowingly collect personal information from anyone under 16.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact us

If you have questions about this Privacy Policy or how your data is handled, contact us at hello@guidedyou.com. This contact information is private and may not be copied, scraped, or used for unsolicited marketing.